First, the involvement in the network needs to be measured. How many people visit the network? Who reads and participates in the discussions? In addition, the value of the network needs to be measured. So, to what extent does the network influence employee satisfaction, turnover and productivity? Management is mainly interested in the latter type of figures. But since these figures can take a while to come in, it is important to involve management in those other figures as well. So, what do our employees really find important and what are they talking about?
First sow, then reap!
Join us
Social media are a powerful tool to get in touch with each other and with (potential) customers . A but you only get the added latvia phone number list value as an organization if you can really participate. That means opening up, showing empathy and interest, even when it concerns a person. This is a piece of cake for all of us, but as soon as we are in the . A role of ’employee’ we quickly forget it. So first get started internally with these people, with colleagues and management. If we can listen to each other better during meetings and really learn to look at each other, we may also be able to do this with our customers in a few years. In short: from involved to passionate!
a human way again, supported by management, employees are more open to the same kind of relationship with customers. In this way, more europe email departments are also involved in the communication with customers and there is an active search together for the value that can be gained per department.
Dell: Social across the organization
Dell has been doing this for a number of years . Dell’s vision and business strategy is to embed social throughout the unlimited sales organization, with the goal of becoming a leader in engaging with customers. Dell tries to achieve this by training and empowering employees and providing insight into what social can do for every part of the organization.